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Mar 29 2010

Facebook SCAM? Can your Brand Be HiJacked on Facebook? (BEST BUY, TARGET, APPLE)

Update 3-29-10: The newest TARGET Facebook scam page is up. Please visit this page, and report it as abusive on the bottom left of the page. Only through action can we show both Facebook and these scam artists that this type of trash won't work. Funny they didn't even get the TARGET logo in the proper size to fit in the avatar space. (First 20,000 Fans Get A $500 Target Gift Card SCAM  LINK << Do not JOIN or FAN this page.)

Update 3-25-10: The two pages (TARGET SCAM page on Facebook &  BEST BUY SCAM page on Facebook) initially listed at the end of this article have been removed. Victory! Let me know if you see new scams. Thanks Facebook for at least stepping up to the plate.

Update 3-15-10: Scam of the moment Lowe's, Toys R Us, and Victoria's Secret. This company just keeps going and going. I didn't get a chance to ask the Facebook people at SXSW why they still allow this kind of company to operate on their site.

Screen shot 2010 03 15 at 6.16.55 PM Facebook SCAM? Can your Brand Be HiJacked on Facebook? (BEST BUY, TARGET, APPLE)

Update 3-9-10: Avatar and the iPod touch are also part of this scam company's ploy.

Here's the FB AD, that I only clicked because my son wanted to see what it did.

Facebook SCAM Ad - Avatar and Apple's iPad

And of course when you click on it you get a new scam page. This one focused on the upcoming iPad release. Sure looks a lot like the BEST BUY and TARGET ads.

FACEBOOK scam ad with Apple's iPad

+++

These days in the world of quick and disposable social media campaigns, every business has to have a Facebook campaign. And by gosh, they are so easy to start, why wouldn't every business have one?

But what if your BRAND had a Facebook page and didn't even know it? Can Facebook be used to HiJack a national brand? Let's look at the elements of the BEST BUY contest that popped up in my inbox today. (Here's the culprit: superb-rewards.net < top scam artist.)

ONE: The call to action.

March 2010 Facebook scam: Best Buy

So, where it might look like you are becoming a fan of BEST BUY, me thinks you are becoming a fan of:  First 20,000 Fans Get a $1,000 Best Buy Gift Card!!! (I wonder if they've done one with single and double exclamation points? This is like v.3)

Now featuring 20,000 Fans Get a $500 Target Card!!!

Was BEST BUY scam, now TARGET Scam - Facebook Scam

TWO: So let's see what the INFO tab says.

Facebook SCAM has no BEST BUY on it at all

Uh oh.

Well the comments appear to be open.

Brand HiJack: BEST BUY on Facebook

At this point you might even be able to guess what's on the TARGET page.

THREE: Let's do it again.

TARGET Facebook scam: brand hijack

And can you believe that Josh Winslet got his card from TARGET already too. And again Ashley, Sarah, and Allie are on board.

So that's the problem with the Facebook FAN Page system. Anyone can build one. You don't need any approvals or authority to put it up on "behalf of" or in the case "masqurading as" a large corporate entity.

Does Best Buy suffer from this kind of brand hijack? Do I trust Best Buy less as a result of the scam?

What about Facebook? Does Zuckerberg and Co. bear any responsibility for this kind of damage? Does the #1 innovative company for 2010, according to FastCompany, have any control over who does this kind of trash?

My guess is 1. they have no legal liability; 2. a page is a page and a visit is another pair of eyeballs; 3. Facebook can't possibly police every page or image pushed up to Facebook.

What's next?

@jmacofearth
permalink: http://bit.ly/FB-Brand

  • TARGET SCAM page on Facebook: Please Report this page. (first 20,000 fans get a $500 target) PAGE REMOVED!
  • BEST BUY SCAM page on Facebook: Please Report this page. (first 20,000 fans get a $1,000 best buy) PAGE REMOVED!
  • REPORT this company: superb-rewards.net (but please don't enter any of their contests/rewards programs)

Check out the Facebook Fails Index
And the mother of it all: The F-Bomb and F-Book: The F-Book Manifesto! [Facebook = F-Book]

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  • megagumby
    the target one seems to be back : http://www.facebook.com/pages/First-20000-Fans-...
  • Absolutely, Facebook can be held responsible for this, they supposedly review every ad that comes up, that should mean that they visit these pages, and large brands like this should automatically be flagged. But like so much else at Facebook, they drop the ball (ever tried asking for help in one of their developer forums, good luck). Facebook does so well because nobody really gets it, how many people succumb to Farmville, Mafia Wars, et. al only to see others, probably Josh Ashlie, Sarah, and Allie from the above post, who are beating the heck out of everyone else. So first step is to spam all of your friends with requests to get extra points, then you get to the middle tier, but still can't seem to get into the upper echelon, so you look into affiliate offers. A few hundred wasted dollars later and you have a game that works like it should have in the first place. It's such an easy place to scam because people use it to connect with real friends and family who they trust, unlike twitter & myspace where you actually go to meet people (or went in the case of myspace). Basically Facebook got lucky that a bunch of college kids got on it a few years back and made it popular in their circles, and then they opened it up to the rest of the world. I still like myspace much better but don't use it at all anymore, sad really :(
  • elijahmay
    You're right on there. It'll be interesting to see what kind of policies evolve in the coming year.
  • Gracias Mr. May.
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