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Jan 15 2010

Texas Social Media Awards Are Here Again – My Picks and …. (err, My Picks!)

Category: social mediajmacofearth @ 10:19 pm

texas social media awards - logo

So aside from tooting my own horn, right here, thank you very much, I'd like to shout out to the folks that I endorse for social media pooh-bah of texas! [After Pooh-Bah, Lord-High-Everything-Else, a character in The Mikado by W.S. Gilbert and Arthur Sullivan.]

I have left my individual comments on the peoples nomination pages. I hope you will do the same. After reading some of their content and considering who's best to sit in the big red chair and eat ice cream and tell us about this thing called SM.

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Jan 09 2010

Caring About Healthcare in a New Way: Is Social Media OK for Big Pharma?

image: PINK on Facebook status, viral PINKBecause of the company I work for I might be at risk saying I'm a bit dubious about *some* healthcare marketing. Also because of the company I work for I can say with 99.9% confidence that as long as I am clear with who I am and what I am doing, I can ask questions about healtcare marketing without fear of repercussions.

Social media is being questioned at the highest level when it pertains to pharmaceutical companies and the *promotion* of drugs and therapies that may or may not be in the best interest of the individual being *marketed* to. What I can also say is I don't know near enough about the subject to even offer a valuable perspective on the topic.

However, I am extremely alert to the topic now that it is my JOB. ;-)

In fact the company I work for, WeissComm Partners is playing a big role in setting the transparency requirements for social media in healthcare marketing. As the FDA begins setting laws and regulations about online endorsements, blogs and social media advertising campaigns, the leaders of WeissComm are testifying before the senate committees, providing expert testimony to the value and risk of huge multinational drug manufacturers having unfettered and unregulated access to social media writers, publications, sites, syndication networks.

A former colleague at Dell, Bob Pearson, former VP of Communities and Conversations, has pretty much written the *industry opinion* that is being examined by the FDA as they move forward with their plans. And for more than 3 years Bob P was growing and nurturing Dell's online response from the painfully negative voices of the likes of Jeff Jarvis (see DellHell) to the positive influence of sharing the truth about some of Dell's supply chain issues (If a specific SDD drive was not arriving ontime) or paint problems (when the Inspiron launched in multi-colored hues, there was a paint curing problem that was causing the paint to chip and be returned to Best Buy and Dell directly.

Fast forward a couple years to today's Obama HC agenda and the economic recovery that is calling drug prices and drug advertising into the spotlight of scrutiny. There is a fine line between promoting a drug and providing useful information that can actually *help* patients and potential patients make educated (read: honest, non-biased, transparent) decisions about their own healthcare choices.

Moving on from my own inexperienced ideas, let me share a trending idea that is making it's way through the social media networks of Facebook, Twitter…

Last night a friend at WeissComm said something about adding the work PINK to their Facebook profile. The idea expressed was that this expression of a color had some implications to campaigns mainly unrelated to people's Facebook pages. And the connection between the colors and campaigns was not completely understood. A couple of them, PINK for example, could obviously be connected to a mainstream movement, like the Susan G Komen's pink ribbon. YELLOW seemed to be connected to Lance Armstrong's LIVESTRONG.

But actually my friend did not know how the 'meme' (or web-theme) started. It was something unrelated to the awareness campaigns however, of this my friend was certain. So today I put the word PINK on my Facebook profile. That's it, just status: PINK. Here's what showed up as comments on my status within a few minutes.

Screen shot 2010 01 09 at 6.12.18 PM Caring About Healthcare in a New Way: Is Social Media OK for Big Pharma?

I'm pretty sure my Facebook friends are okay with me putting their responses on my blog. (If not let me know!)

What you need to know about this PINK concept is it was started as sort of an odd viral protest. Here's a post that captures the entire sordid story, "What Color Is Your Bra? Facebook's Pointless Underwear Protest." Where the journalist opens with, "Last night I told the entire Internet what color bra I was wearing. Usually I try not to overshare, but it was ostensibly for a good cause."

The rest of the story is history. The color status thing is generating a buzz that has nothing to do with Komen or Livestrong or the Texas Longhorn's loss to Alabama. (Did you like how I brought that in? I'm going with BURNT ORANGE as my status in a minute.)

So is social media okay for Lance Armstrong's marketing of his foundation? They are doing great things and empowering a lot of people. But note this, they are also SELLING a lot of stuff and FUNDING a lot of large salaries under the non-profit flag. LIVESTRONG'S yellow wristband was one of the biggest viral campaigns of all time. People still have the yellow ribbon tag across their bio pictures on Facebook and Twitter. But is ANY part of what they are doing, is ANY of their MARKETING in contradiction to the spirit of serving the public good? (I really don't propose to answer or offer an opinion on this subject. But I can ask the question, as a general consumer, somewhat suspicious of some of the social media for healthcare.)

@jmacofearth
permalink: http://bit.ly/FDA-healthcare

What Color Is Your Bra? Facebook's Pointless Underwear Protest

Do any of these promotional/selling concepts pushing your buttons?

Victoria Secrets sells pink bras and donate money to Susan G Komen.

image: victoria secrets pink nation campaign, PINK, viral pink

Lance Armstrong's Livestrong.org sells products to fund their non-profit AND generate awareness.

image: Livestrong cycling jerseys for a cause

Susan G Komen sells products sells products to fund their non-profit AND generate awareness.

image: susan g komen sells watches, gloves, hats for a cause

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Dec 31 2009

Summing Up and Reassessing 2009 and Setting Intentions for 2010

Category: social mediajmacofearth @ 5:04 pm

So I've never been big on new years resolutions. Seems like they are a marketing vehicle for diet beverages and fitness clubs. And by February, or perhaps before the end of the first week, it's like the alcoholics binge, "I'll never drink again…" but as soon as the hangover is done, all we have is the memory of the promise and pain of the past.

Instead of looking for a resolution, I have set some goals for 2010. I have reassessed my 2009 goals and revised them to meet my life a year later. But I don't want to enter into 2010 without some reflection on what my intention is. I do find that end of year times are good for looking back over the year and setting the course for the coming year.

So my theme is from a Fountains of Wayne song that was featured in the movie Robots. The main boss man in the movie sings "Don't tell me what you could've done, or what you should've done, tell me what you already did." Seems like that is a fitting motto for 2010 for me and for Social Media practices in general. Much of '09 was spent trying to prove the value of social media, the ROI of the community, the FTE vs bottom line proposition to creating a Facebook page. But there was a lot more talk about social media than there was doing, in my opinion.

I know that I busted out of Dell with some high ideas of how social media was going to take me upwards and onwards to my next position. And while I didn't fail, exactly, the bulk of my '09 was hunting for the work and not necessarily doing it. And oddly, or perhaps expectedly, as I DID get some new social media work, the client would flake out and decide they didn't want to do the project, or they just didn't want to pay me at all. Or even better, they wanted to entice me about "creating the social media role" within their company and then taking me to coffee for a mind meld rather than a discussion. Ideas were all that this CEO wanted. He was hammering me for strategy ideas on how to launch his company and iPhone app business.

So this year it is my intention to do more and talk less about social media. I have a great opportunity at my new job with WeissComm Parnters, and a bunch of stellar clients who are looking for our company to lead them into the next decade. So rather than puff up the idea of social media, I plan to execute social media programs, platforms, communities, strategies and tactics. And get some stuff done.

And as far as resolutions… Reading a magazine today (offline, thank you very much) I was struck by the word AUTHENTICITY.

That is the resolution that I am setting for myself this year. To be more authentic with my work, with my family, and most importantly with myself. I am responsible for my actions and inactions.

I would like to express my sincere thanks to the following people.

  • Cathy Beans of Dell
  • Bob Pearson of WeissComm (formerly of Dell's community and conversations team)
  • Pete Hayes for 15 years of mentoring and friendship
  • Jonathan Byerly of Dell
  • My amazing wife Susan McElhenney

I would also like to make amends to the following people (this was not premeditated):

  • Omar Gallaga (@omarg) for taking the brunt of my venom on Twitter sniping
  • Lani Rosales (@laniAR) for getting linked into the Omar thing
  • Richard Margetic (@byjove) for leading in his own way
  • Manish Meheta for ushering in the Next Gen at Dell, for many people in so many ways

The rants were fueled by anger and disappointment. And while they have been removed from my site for some time, the damage was done. It was not my intention to rage for rage sake. But I am continually learning that we get what we give. And I do not want to focus my creative expression around tearing something down. I prefer to be about building and celebrating. Perhaps the next beer is on me in 2010.

I hope that we find ourselves together in authenticity this year. And I hope the next 12 months brings more doing, rather than hunting, for all of us.

@jmacofearth
permalink: http://bit.ly/2010-todo

Uber.la 2009 – The Year In Review: Renewing My Commitments for 2010

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