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Mar 26 2010

"We Googled You" : What You'd Better Know About Your SERP on Google

So when I say to you, "Go Google yourself," I am not making a derogatory statement.

What I am saying is Google knows and retains all that you have done and said online. If you don't want Google in your data, well… Don't get online. Sure there are things that protect you from "privacy" concerns. You can turn off your data sharing and your participation in Google's customer feedback programs. You *can* do all that. (Actually I'd be much more concerned about Facebook using a picture of you in some random ad on your friends pages. If you need help turning up the Facebook privacy selections, that we can help you with.)

Google on the other hand, with the recent inclusion of real-time search (meaning they are getting Twitter updates as they happen and displaying them on their results pages) the circle is complete. Google has everything you do.

As long as you are aware of that, no worries. But any illusion you have of keeping your Facebook account and your Linked-In accounts fire-walled, well, those are simply not possible. And let me show you why.

SERP is a search optimization term meaning Search Engine Results Page. So let me give you an example of a SERP on someone famous. Say, my favorite entrepreneur, Steve Jobs. Let's see what we get when we simply Google "Steve Jobs" and APPLE. Adding Apple just to target the content a bit more focused.

Steve Jobs search results in Google

Wow, 20.8 million pages. Okay. What I like a lot is a bit further down the page:

Steve Jobs and Apple image results

Okay, so with Steve it is easy to see how a lot of people would be interested in information about Steve. So your results may vary.

Now let's indulge *me* for a second and look at my SERP and I will show you how the two universes of professional and private will never be separated again, as far as Google is concerned. And then we will discuss what you need to know and do to keep your Google SERP in good shape.

John McElhenney's Google SERP results, March 26, 2010

Again, your results might be much larger or smaller than mine depending on your activity. But here's what I want you to see.

In the olden days, pre-2008 say, your resume was your calling card. Simple things like where you went to college, did you graduate, what degree did you get and what jobs and responsibilities have you had in the past were all somewhat crafted by you. And of course you put the best spin on every possible detail. NICE.

Today when I get a new business contact, either through networking, or as a potential new client, I Google them. And what I get, for the most part is a Google googles view of their expression on line. I get to see who they are connected to on Linked-IN. I get to see what sites they publish on, or comment on in the blogosphere. And I get to see their Facebook and Twitter activity. And here's the kicker. I can see ALL OF THEIR FACEBOOK and TWITTER activity.

So this is why so many younger workers are being advised to be careful about what they say or do online.

And if, like me, you are working to make a name for yourself in social media, no party pictures will ever go away, so be careful what you share with your phone camera. Even Flickr and Picassa are indexed.

So here's what I advise.

1. Google Yourself. And do it often.

2. Set up a Google Search Alert. That way when Google notices something new that you've done online, you get an email making note of the event.

3. Clean up what you can.

4. Write with precision and passion. But be aware that EVERYTHING you write will be searchable, index-able and retrievable for the foreseeable future.

And then the best thing you can do is take control of your Google SERP. If you are in social media, then you need to be publishing. If you are IN social media and are "working the web" and you are interested in working for a company that does social media you'd better be able to show that you have been on Linked-In for more than a month. And that your participation online is more than a Facebook party montage once in a while.

Here's the rule. Everything you say and do online can and will be collected in your Google SERP. So keep it clean. Know your Google SERP, publish more content to increase your Google love, and be aware of everything you publish.

@jmacofearth
permalink: http://bit.ly/google-u

A couple previous posts that might be helpful:

And finally, since it has just be published, here is Steven Tomlinson's TEDxAustin talk. And one of the big points that struck me and that I hold dear to this part of the work, is about the "morning pages" from The Artist's Way. You must establish a dialogue between yourself and yourself. And there are so many ways to do this. But the constant is doing it. I write a lot more than I get up on my blog. And I am getting ever more comfortable with my inner voice in these dialogues. And I'm getting more comfortable with my public dialogues too. And if you are in social media and are not being social, or "putting it out there," you might be an academic social media person. But what you MUST be is a participant.

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Mar 23 2010

People of Earth: Google Has Left China: Winston Smith Is Not Happy

Category: community building,social media,tech opinionjmacofearth @ 5:44 pm

sing in china as google closes it's doors

According to reports, when Google exited China's search market yesterday, they redirected all of their traffic to an unrestricted search engine in Hong Kong. So search phrases like "Tiananmen Square" that were required by China to return ZERO results, for a short period showed links to information. Soon thereafter the Chinese government got a handle on the access from that site as well. And most of the links resulted in 404, page not found errors. Unlike the wikipedia entry for Tiananmen Square which goes into the protests of 1989 that shook the world as China nearly rolled a tank over a protesting civilian.

Other topics like Tibet were also under lock and 404 errors.

So today the huge world of China is no longer receiving Google's attention. Rather their government and the "do no evil" global force of Google have walked away from the table.

This is 2010 folks. Blocking Facebook and Twitter and Google will not keep the Great Firewall of China up and impenetrable. As techies did with Iran, when the crackdown comes, there are many who will lend a hand to reach back over the wall and restore connections. So China has made Google pull out of their country for now. And what do we lose?

The Huffington Post has a few beautiful photos of the loss, both ours and theirs.

Screen shot 2010 03 23 at 5.25.59 PM People of Earth: Google Has Left China: Winston Smith Is Not Happy

Here are a few of the imagined consequences of the Google/China breakup.

1. The loss of connectivity with a huge population.

2. The loss of innovation that could be sparked by our collective voices.

3. The loss of revenue potential for Google.

Screen shot 2010 03 23 at 5.27.07 PM People of Earth: Google Has Left China: Winston Smith Is Not Happy

4. Even more censorship and crackdowns behind the firewall.

5. The potential for political strain between the US and China.

I'm fairly sure that Google and China will both weather the storm. Google will continue to grow and innovate. China may continue to try and lock down the access to information. But as we've seen time and again, the information wants to be free.

From an information worker's standpoint I am saddened by the collapse. It is so much more total than the Iranian crackdown. And China continues to be a force in the world that thumbs it's nose at freedom of information. I am certain American businesses will have to cross this threshold repeatedly. It is not advisable to simply ignore a country so vast and rich. But if you have to compromise on your core values then you either put ROI ahead of human rights, OR you pull out. Neither decisions are simple.

I saw last week, how my small little freedom can be turned off, by a clueless company. And how disempowering that was as I struggled for less than 8 hours without email or blog access. I could still Tweet, FB and comment. But my VOICE was silenced. Imagine an entire country of BILLIONS and you get the picture.

Screen shot 2010 03 23 at 5.22.46 PM People of Earth: Google Has Left China: Winston Smith Is Not Happy

@jmacofearth
permalink: http://bit.ly/google-out

[All images are courtesy of The Huffington Post. Original owners and photo credits can be seen on their site.]

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Mar 08 2010

Rockin the Tweets: Twitter Tools, Twitter Lists, Stats, Discovery #Twitter

Screen shot 2010 03 06 at 4.08.06 PM Rockin the Tweets: Twitter Tools, Twitter Lists, Stats, Discovery #TwitterSo all the BUZZ around Google Buzz seems to be around simplicity and not having too many followers or having too much noise due to those followers. Here's something I want to let you know. It's not the tool (twitter vs buzz vs facebook) it's how you manage it. So here's a few ideas I'd like to share around managing your social media status-sphere. It really doesn't matter if you are trending towards Buzz over Twitter. What matters is how you use it.

First up: Twitter Lists.

What are they? Why you need 'm. And why your Tweetdeck or Hootsuite lists are different.

Here is my page of Twitter list links: http://uber.la/tools/twitter-lists

So what I would like to ask you, as you are starting to re-frame your social media accounts is this, "If I can't add you to one of my Twitter lists I probably shouldn't be following you in the first place."

There is a 500 tweep limit for Twitter lists. So beyond that you will have to create 2nd and 3rd lists to keep your "austin friends"  together in your lists. You will notice I have an "austin friends" and an "austin friends 2" lists. This is not an indication of favoratism, but merely a reaching of the Twitter List 500 tweep maximum. I suspect I will be giving up my "tennis" list or my "cats and dogs" list in the future to build an "austin friends 3" list. But not today. (grin)

RULE of TWITTER ADDITION: before you click "follow" figure out what list you are going to add someone to and then do both. 1. Follow; 2. Add To List.

RULE of TWITTER SUBTRACTION: if you are following someone and you can't put them on a list, perhaps you should consider unfollowing them. 1. Examine who you follow; 2. Add all "friends" to a list; 3. UF, unfollow everyone you cannot place on one of your lists. (Why were you following them in the first place?)

Next: Twitter Tools

Fact: You can't manage Twitter on Twitter.com. You need tools. Aside from the Twitter Tools Matrix, here is the shortlist for Twitter clients I recomend.

1. Tweetdeck; 2. Seesmic; 3. Hootsuite. And more recently, a Mac-only favorite is Nambu.

Next: Twitter Stats and Analytics

While following and being followed in Twitterville is interesting, almost as interesting and potentially more valuable is the tools that allow you to see what people are tweeting about. Example: during the SuperBowl 2010 the hashtags #nfl and #superbowl and #superbowlads were quite popular with tweeters who were rating the advertisements that were paying over a million dollars per 30 sec. slot. So if your ad didn't "trend" within these hashtags you can bet the audience mostly ignored it, or forgot about it. And there were a number of unremarkable ads.

TERM: "Trending." When something is trending on Twitter it means the Tweet volume is so large that it is showing up as one of the top twenty most frequent words being tweeted.

So what tools are my most used when looking at Twitter trends? Here are my top Twitter stats and analytics tools.

1. TwitterVenn (making Venn diagrams out of trends is fun and easy); 2. TwitterFall (a visual browser for seeing hashtags and searches) ; 3. Twitter Trends Map (see the topics that are trending worldwide);

Finally: Twitter Discovery Tools

Finding new people to follow, new trends to track and new hashtags to search for is all part of the beauty of Twitter.

1. Mr. Tweet (who you follow and who they recommend); 2. FriendorFollow (are they following you back?); 3. NearbyTweets (how's close to you and tweeting?); 4. Twittoria (information about your flock)

Take the time to add value to your Tweets. Don't just follow to gain followers. If you can't put them on a Twitter List, don't follow them. Lists will become the new marker of Twitter Authority.

No, you can't ask me to add you to a list. I must discover you and add you manually. Yes, you can ask me, but I'm likely to… consider it first.

@jmacofearth
permalink: http://bit.ly/rule-twitter

See also:

Finally an amazing image of some of the visualization tools linked off of VisualComplexity.

Explaining complex ideas with images and maps

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Mar 04 2010

Building and ReBuilding Google Buzz: At Google Beta Means Beta, Sometimes

[3-8-10: It's been 24 days since I looked in my Google Buzz folder. Gosh, I hope I'm not trending.]

So with the quick start out of the gate, Google Buzz was the darling of the media, the interactive media anyway, as soon as it appeared like a folder within our G-Mail accounts. Less than revolutionary, Buzz felt to me like yet another tool to broadcast small text bursts into the "statusphere" and [oh boy!] you could connect it to your Twitter ™ and Picassa ™ accounts. Not so revolutionary in my mind.

But for many folks it was like a chance to start fresh.

You know all those people you follow on Twitter. And all those followers you've conned over the last year or month? Well, now they are a pain. They are creating too much noise on Twitter. And the Buzz-o-fiends were praising Buzz for it's simplicity, and only adding people we "really" wanted to have our connection with.

Well, that's a problem with your account management and not the tool. Don't you think your Buzz will become just as FILLED with spammers and scammers as your Twitter stream? Or is Google going to do some spam cleansing trick and keep the creeps out?

If you believe Auto-Anything is going to save your social media stream from the MLM, teeth whitening, 1m follower scammers then you may still be a little wet behind the tweets. Perhaps you want to use something as radical as TrueTwit, the dumbass service that DMs you back letting you know your Tweet did not reach it's target and will not reach it's target until you confirm you are not a Tweetspammer. Forget that. UnFollow!

So the only "official" problem with Buzz came in the form of a privacy breach. Or perhaps a slip. Depending on how you want to position it. There were two lines of thought:

1. Google already connects, searches, records, stores and indexes everything about you, you might as well live with that idea and keep your content clean. (This is my position. On the web forget about privacy. If you think you have some, check with EFF, they will get you up to speed real quick.)

2. Oh my gosh! Google is connecting our accounts without our permission. We're all opted-IN rather than opted-OUT by default. (These were the arrows slung at Buzz and Google with some velocity soon after launch.)

What happened next was powerful and interesting.

1. Google made immediate changes to their policy. They posted the information and engaged with the conversations about privacy.

2. Google used the power of their system, ownership of the kingdom of data, and influence on just about everyone but the Chinese government to tamp down the anti-Buzz about Buzz.

Here's a chart that captures the trending discussion.

graph: Trending discussions on Google Buzz Privacy Issues

From FastCompany.com article: Infographic: How Google Quashed Privacy Concerns Over Google Buzz

So now, I've been 21 days without opening my Buzz folder. Have I missed anything important? Dont' know. Is Buzz an essential tool in my toolkit. Not exactly.

What I have done is purge a huge number of twitter followers and followees using a tool called MangeTwitter.com. And while the damage to my flock has taken place it's not where near the 1-for-1 drop I was expecting.

Makes me think of a JC Superstar song, "What's the buzz, tell me what's a happening."

@jmacofearth
permalink: http://bit.ly/morebuzz

A few tasty posts on buzz and tweets:

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Next Page »


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future posts

A Collaborative Space: WebEx, Go-To-Meeting, Skype, Basecamp (Teaming/Meeting Tools)
Twitter Problem: How do you find enough interesting people to follow? Then how do you keep up with them?
The Agile Mind: Construction, Evolution, Care, and Feeding Instructions for Mental Flexibility

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