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Jan 24 2010

Uber.la's Google Analytics Trends: images.google.com Rocks the site!

Category: community building, how do i?, social media, toolsjmacofearth @ 5:19 am

Every now and again I try and share some of the numbers from my little microcosm on the web. As the tools become better and google analytics becomes more automatic, it is more the insights you can draw from the metrics rather than the metrics themselves. Now that we ALL have metrics and we all have access to the same tools, the real work is finding the strengths and weaknesses of our efforts.

Marking the first 15 days of the new year and the last 15 days of the last year, I have some interesting things to share.

google analytics, sharing google analytics, 30 days with Google Analytics

What was surprising to me was the number of links I got from images.google.com! And even images.google in other languages.

google analytics, sharing google analytics, top referrers

Top posts by title:

google analytics, top pages by title, sharing google analytics

Aside from the breakout hit of iStat Menus and Snow Leopard you can see a serious traffic spike begin around CES as I began some fun posts about Apple buying Twitter, and a lot of stuff about the Apple iSlate. I was just having fun. But the traffic growth was huge!

Search traffic. Wow, 91%! Go g-force!

google analytics, top search engines, google analytics on search

It's not that I'm not listed in the others. I mean, BING has my back links in the 100k+s. But if you look at how my site trends against the "market share" statistics that are bandied about. In my case, Google has got everyone else in a sleeper hold. Amazing.

@jmacofearth
permalink: http://bit.ly/analytics-sharing

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Jan 22 2010

The Backscratching Experts of Social Media and SEO are Gone

The greatest endorsement of your professional career is when someone you have worked with before comes back to get you for their new gig. This doesn't happen often in a lifetime, but when it does it feels great!

kights in battle - i've had worse - black knight - monte python

Trying to trump up your linkedIN credentials by recommending someone you hardly know, or exchanging recommendations with someone that has zero history of working with you is a pretty risky business in the first place. Doing it where professionals are discussing the business of eMarketing is both ironic and misguided. (This new Expert? Discussion on LinkedIN has been started to see if we can learn from what happened.)

Today the social media expert and SEO expert fan killed the group that created them. Before this group, these were just two ordinary snake oil salesmen on LinkedIN. Not that they didn't have legitimate businesses, they did. But somewhere along the way to credibility they decided to pull one over on the professional crowd here on linkedIN and represent themselves as "experts."

It's a hard term: expert. It denotes not only mastery, but a long history of execution, in what ever field the shingle happens to be put up. In this case it was social media and SEO. While these are buzz terms, the science behind both of them is fairly well known, if you are working in the field. So when someone comes out and represents themselves as a "expert," unless they are Seth Godin or Thomas Freidman… well, they might not be experts.

I will spare you the gory details of the skirmish that followed, but for some reason I was irritated just enough to turn the corner after they attacked me on my first post to the thread, and I went to work to illuminate the fallacy of their self-proclaimed expertise.

I guess I have to ask myself why I did it.

1. joy of repartee

2. a duel to the death

3. if trolls are going to gang up on people, there should be some advocates that fight back

4. the conversation in many forums relies of very few conversationalists, everyone else is a lurker

5. when someone ventures in to an interesting forum, and says their piece, they should not be attacked because they disagree with you

6. the case study would be amazing if they kept up their idiocy

They should not be attacked at all. BUT… If you do feel that they are spreading misinformation or lying or bullying others into silence, well… that steams me up. I admit to getting somewhat self-righteous.

Last summer I went tweet to tweet with a local writer. Blood was shed. Twitter armies were mobilized. Accounts were blocked. And legend was made. At least that's my side of the story.

emarketing association network on linkedin - the CRAP warsSo tonight ends the era of the CRAPsters, the CRAP brothers, or "the twins" as I liked to call them once we got into a rhythm. They have killed the group that was an accidental phenomenon and their only claim to social media experience. If you are going to call social media crap, and use odd txt-like spellings like su-ks and rant that the HYPE is a lie and that ROI rules… If you believe that to be true, then stick to your guns.

But if you don't have the data to back it up and you are merely laying in wait for linkedIN folks to wander into the discussion, take the bait and issue their case study, "It IS working for me like this…" If that is your plan or your plan B once things get rolling, it is a hard sell to then turn and say you were merely trying to start the conversation, and "actually" you were pretty smart about social media, AND in fact, while no one was looking you became an expert…

That's where the wheels fell off for me. My first post was this.

"If you are going to fall on your own sword, you might as well make it a big harry one. The only media is social, you goof!"

In my mind, a good-natured jab at the pontificating initiator of the group.

Boy did that guy uncork a can of whoopass on me. He was never able to see straight after I engaged further in the discussion as he attacked. I assume he was used to winning. And having others bow out and leave. And he had a friend to was calling himself an SEO expert at the same time his main site was pulling a google page rank of ZERO. Something was out of whack. Seriously out of whack.

Digging a little bit into their connections, I found that the instigator had actually attacked the joiner a few hundred posts back. But somewhere in the discussion, long before my time in the group, they formed a pact, wrote and posted cross-scratching endorsements of one another's work in SEO or social media.

WHAT? My mind ached. My joy of war peaked. And I loaded my quiver and went to battle.

@jmacofearth
permalink: http://bit.ly/experts-of

Additional humor: at one point these geniuses decided they would PDF the entire discussion group (I don't know who's idea this was) and use it as an enticement to get people to leave this group, now toxic, and join their new group. As I laughed aloud I typed flight after flight of arrows into the group asking, "How does a PDF of a live discussion even make sense?"  I never got an answer. Nor did I see that they had created an update after the next several hundred posts. After a while they quit marketing their new group with "the PDF of this group." Quite a few people Private Messaged me to say they agreed. I even have a copy of the V3 of the PDF if anyone wants to see it.

[As a response to some of the comments here, and more so the comments I got as part of the LinkedIN viral discussion, I have launched a NING community site to rally around the best ways to deal with TROLLS who attack. And more importantly the Trolls who threaten. Please join us at Social Media is Not Hate (Ning) You might be member #2! And you can find a new LinkedIN discussion questioning the use of the term "expert" in your linkedIN bio: http://bit.ly/experts-of-2]

Granted there's not a lot of similarity, but here is a linkedIN group that is going viral as well. Quotes! Who'da thunk?  http://bit.ly/quotes-linkedin

The whole post thread. Watch for Trolls along the path, cause they are hoppin mad today!

Nice Shot – How long's it been since you've seen the Matrix?
Social Media Proves Successful as ROI for Business, LinkedIN Group Flames On
Challenge ROI, Challenge the Model, but Social Media Means Real Business
Social Media Being Challenged: CRAP? For Business? Really?
A Bit 'o Humor at the Experts Expense: The SEO Expert said to the SM Expert
The Red Badge of Courage: Haiti Needs Everyone's Help (JAN 19-10 update 5)
My MLK Manifesto 2010: I have a dream… I wish social media could be used to…
A Pirate's Life for Meeeee: Now about this Duck Song Thing? (Waddle Waddle Waddle)
Crazy Little Thing Called Love: If You Can't Say Something Nice… Well, Shout It
Drawing the Circles Around LinkedIN Contacts – Social Media for Business of Any Size
Does LinkedIN Create Business via Social Media Networking?
LinkedIN Gets Social: Is it Viral or CRAP? You Decide.

Well, at least we have the Teletransporter to help us out when we get in a bind of ethical proportions.

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Jan 20 2010

Social Media Being Challenged: CRAP? For Business? Really?

First We Have to Define What We Mean By Business!

Okay, so are we talking "small" business or Business? Saying "these are established brands" is not really a disqualifier is it?Are we talking mini-sized businesses? Or are we talking Dell, Oracle, Pepsi, Microsoft? I've done some work both in content generation, site development and social media monitoring for both sizes of the spectrum.

And then of course we have to define what we are calling social media. For example, is LINKEDIN, considered "social media for business?" I am sure it's not "exactly" a social media network… or perhaps it's the uber-social media network for "business."

Where Facebook and Twitter are more generic, LinkedIN is built on trust and reputation. What you say about yourself here is quite revealing. And what you say about others, and WHO you endorse is also telling. Social Media brands were not built in a month. And a LinkedIN network of trust is not built with a few allied colleagues. The value, and yes "business value" has more to do with who and why are you are connected to people. And then how you conduct yourself within the "conversations" that are going on.

But the rules are always the same. Build trust. Attack infrequently and only when attacked. (easier said than done, eh?) Actually, DON'T ATTACK. Read your post, then pat yourself on the back for being so clever and then delete the attack.

And always, always, always be transparent with what you've done, who you are currently doing it for, and how your experience has taught you things that you can share with others.

Namasté.
@jmacofearth
permalink: http://bit.ly/challenging-sm

http://www.youtube.com/watch?v=npjXEmExcxE
"What is your secret" from Nada Surf.

[As a response to some of the comments here, and more so the comments I got as part of the LinkedIN viral discussion, I have launched a NING community site to rally around the best ways to deal with TROLLS who attack. And more importantly the Trolls who threaten. Please join us at Social Media is Not Hate (Ning) You might be member #2!]

The whole series of posts. Watch for Trolls along the path, cause they are hoppin mad today!

The Backscratching Experts of Social Media and SEO are Gone
Nice Shot – How long's it been since you've seen the Matrix?
Social Media Proves Successful as ROI for Business, LinkedIN Group Flames On
Challenge ROI, Challenge the Model, but Social Media Means Real Business
Social Media Being Challenged: CRAP? For Business? Really?
A Bit 'o Humor at the Experts Expense: The SEO Expert said to the SM Expert
My MLK Manifesto 2010: I have a dream… I wish social media could be used to…
A Pirate's Life for Meeeee: Now about this Duck Song Thing? (Waddle Waddle Waddle)
Crazy Little Thing Called Love: If You Can't Say Something Nice… Well, Shout It
Drawing the Circles Around LinkedIN Contacts – Social Media for Business of Any Size
Does LinkedIN Create Business via Social Media Networking?
LinkedIN Gets Social: Is it Viral or CRAP? You Decide.

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Jan 16 2010

Crazy Little Thing Called Love: If You Can't Say Something Nice… Well, Shout It

ben stiller and ironman in tropical thunderPeople call it going negative. Others understand that people don't forward a boring email or promote a vanilla digg. Well, think about it, do you?

IMFHO – If you aren't falling you aren't learning. If you don't loose followers on a regular basis, then they are not paying attention and you are not making yourself clear. I am not for everyone, call it an acquired taste; Like a David Letterman (the 80s – 90s version, before he got bitter and regretful) or the Onion, either you get me or you don't. And if you don't follow, that's cool. If you block me, I might ask why (@omarg I understand, @LaniAR, I don't understand) and then follow up with an "I'm sorry" if appropriate or a "Sounds fair" if I disagree with you.

But… And here's where the kid gloves come off: If you attack me (long form or short form) be prepared to defend yourself. And not just from a flame war, from facts, figures, references, documents, historical participation on social media sites like LINKEDIN, and mainly your own content. Where do you put your attention? What is it that you are constantly going on about?

I'll give you my top 3 from that little list over there >>> to the right.

#1 social media
#2 tech reviews and opinion
#3 about me
(verify these counts in a second before publishing…)  ;-0 )

And I've done a bunch of posts on sentiment, or how negative am I really. Maybe I need to update the meter, but I'm pretty up and happy and on the sunny side of things. Until I'm down. Then I see dark clouds overhead, I rant a bit, and I go dark myself and don't surface for days.

What I discovered at Dell and occasionally in social media was it doesn't really matter if your right. And though I may not like it, sometimes it may not be appropriate to go directly to the person who is having the conflict with you. (At Dell, I'm pretty sure it was a legal thing, an ethics thing, a sensitivity thing.) Okay, so don't go direct with the person, talk to their manager. And don't drop the f-bomb. EVER!

As a wrap, let's take one example of where jumping in with guns blazing (Well, my guns weren't hot until I was attacked after the first post.) was seen as inappropriate by some, offensive and worthy of counter strikes by others, accurate and praiseworthy by a few, and privately praised by many. And some of those private supporters, those who PM'd me on LinkedIN to say, "Keep it up." finally commented on the thread themselves. This particular thread demonstrates how even a former victim can become a supporter of the abuser if it's in the best interest of the victim.

Now I am not saying I'm right, or that my techniques and linguistic dexterity is always ON or appropriate. What I am saying, is that if you say something back it up with Passion AND Facts. If you attack, be prepared to meet the social media ninja.

And don't drop the f-bomb. EVER!

@jmacofearth
permalink: http://bit.ly/goingnegative

    [As a response to some of the comments here, and more so the comments I got as part of the LinkedIN viral discussion, I have launched a NING community site to rally around the best ways to deal with TROLLS who attack. And more importantly the Trolls who threaten. Please join us at Social Media is Not Hate (Ning) You might be member #2!]

    The whole post thread. Watch for Trolls along the path, cause they are hoppin mad today!

    Nice Shot – How long's it been since you've seen the Matrix?
    Social Media Proves Successful as ROI for Business, LinkedIN Group Flames On
    Challenge ROI, Challenge the Model, but Social Media Means Real Business
    Social Media Being Challenged: CRAP? For Business? Really?
    A Bit 'o Humor at the Experts Expense: The SEO Expert said to the SM Expert
    The Red Badge of Courage: Haiti Needs Everyone's Help (JAN 19-10 update 5)
    My MLK Manifesto 2010: I have a dream… I wish social media could be used to…
    A Pirate's Life for Meeeee: Now about this Duck Song Thing? (Waddle Waddle Waddle)
    Crazy Little Thing Called Love: If You Can't Say Something Nice… Well, Shout It
    Drawing the Circles Around LinkedIN Contacts – Social Media for Business of Any Size
    Does LinkedIN Create Business via Social Media Networking?
    LinkedIN Gets Social: Is it Viral or CRAP? You Decide.

      The Twitter Way (a gathering of all the Uber.la Twitter posts)
      Twitter Lists (my list making on Twitter – you need to understand and WORK Twitter lists)
      TwitterTools (the Twitter Matrix of apps and sites to make your tweeting more productive and fun)

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