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Jan 20 2010

Social Media Being Challenged: CRAP? For Business? Really?

First We Have to Define What We Mean By Business!

Okay, so are we talking "small" business or Business? Saying "these are established brands" is not really a disqualifier is it?Are we talking mini-sized businesses? Or are we talking Dell, Oracle, Pepsi, Microsoft? I've done some work both in content generation, site development and social media monitoring for both sizes of the spectrum.

And then of course we have to define what we are calling social media. For example, is LINKEDIN, considered "social media for business?" I am sure it's not "exactly" a social media network… or perhaps it's the uber-social media network for "business."

Where Facebook and Twitter are more generic, LinkedIN is built on trust and reputation. What you say about yourself here is quite revealing. And what you say about others, and WHO you endorse is also telling. Social Media brands were not built in a month. And a LinkedIN network of trust is not built with a few allied colleagues. The value, and yes "business value" has more to do with who and why are you are connected to people. And then how you conduct yourself within the "conversations" that are going on.

But the rules are always the same. Build trust. Attack infrequently and only when attacked. (easier said than done, eh?) Actually, DON'T ATTACK. Read your post, then pat yourself on the back for being so clever and then delete the attack.

And always, always, always be transparent with what you've done, who you are currently doing it for, and how your experience has taught you things that you can share with others.

Namasté.
@jmacofearth
permalink: http://bit.ly/challenging-sm

http://www.youtube.com/watch?v=npjXEmExcxE
"What is your secret" from Nada Surf.

[As a response to some of the comments here, and more so the comments I got as part of the LinkedIN viral discussion, I have launched a NING community site to rally around the best ways to deal with TROLLS who attack. And more importantly the Trolls who threaten. Please join us at Social Media is Not Hate (Ning) You might be member #2!]

The whole series of posts. Watch for Trolls along the path, cause they are hoppin mad today!

The Backscratching Experts of Social Media and SEO are Gone
Nice Shot – How long's it been since you've seen the Matrix?
Social Media Proves Successful as ROI for Business, LinkedIN Group Flames On
Challenge ROI, Challenge the Model, but Social Media Means Real Business
Social Media Being Challenged: CRAP? For Business? Really?
A Bit 'o Humor at the Experts Expense: The SEO Expert said to the SM Expert
My MLK Manifesto 2010: I have a dream… I wish social media could be used to…
A Pirate's Life for Meeeee: Now about this Duck Song Thing? (Waddle Waddle Waddle)
Crazy Little Thing Called Love: If You Can't Say Something Nice… Well, Shout It
Drawing the Circles Around LinkedIN Contacts – Social Media for Business of Any Size
Does LinkedIN Create Business via Social Media Networking?
LinkedIN Gets Social: Is it Viral or CRAP? You Decide.

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Mar 22 2009

What Do We Lead About? – What Makes Up Participation vs Lurking vs Flair?

Category: executive learnings,social mediajmacofearth @ 9:03 am

The owner of inSocialMedia.com made me a guest admin on Friday night. Why did I accept? What did it mean?

inSocialMedia

inSocialMedia

How would I participate, or ADMIN? Below is the first discussion thread I created as an admin, where I created a "leadership" group and proposed the following questions to the growing group of 4.

  1. What is inSM to each of us?
  2. Why are we part of it?
  3. What do we get from being a member?
  4. If we were a guiding leader of inSM what would we do to make it better?

And then it was my turn to answer my own questions as a conversation starter.

1. inSM to me is a collection of folks working in SM who want to communicate and build discussions around making our SocialMedia interactions better. To me it is not about business or making money or reputation at being a part of it. It might be for others, I don't pretend to know.

2. I want to be a part of things that are larger than myself. I am an avid community participant. I love Posterious and inSM as my 2 adjunct communities that add more conversation to my own rantings.

3. What I get as being part of inSM is the connection with other SM professionals. Notice I don't use the term experts, cause if I'm an expert today, I am certianly not an expert tomorrow. Too much is changing for any of us to be experts. We are students and teachers, leaders and followers.

4. Engage a group of people in leading the community. Add additional tools or groups as needed. Begin actual dialogues on inSM, unlike the vacant "groups" and "affinities" of Facebook. Where we all join and nothing happens.

So if inSM is more like LinkedIN than Facebook we have done a good job. If we use inSM as part of our reputation validation then we have done a good job.

If we build relationships and a level of TRUST on inSM for the discussions to be honest and challenging, then we have begun to build something of value for all of us. We have begun to build a community.

@jmacofearth
permalink: http://bit.ly/inSM

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future posts

A Collaborative Space: WebEx, Go-To-Meeting, Skype, Basecamp (Teaming/Meeting Tools)
Twitter Problem: How do you find enough interesting people to follow? Then how do you keep up with them?
The Agile Mind: Construction, Evolution, Care, and Feeding Instructions for Mental Flexibility

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