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Jan 03 2010

Signs You Might Be Working Twitter Too Hard: Or Not *Workin* It At All

Category: community building,social media,tech opinion,trust & reputationjmacofearth @ 7:24 pm

Screen shot 2010 01 03 at 6.46.16 PM Signs You Might Be Working Twitter Too Hard: Or Not *Workin* It At AllSo these days I think you've got to feel for the folks just getting into Twitter. When it was first released to the public in 2006 during SXSW Interactive, I didn't get it at all. The phrase "microblogging" still rings hollow to me. Twitter is NOT BLOGGING folks.

These days you can really tell when some one, or in this case a new conference/organization is trying to gain followers. I mean, what's a new tweeter supposed to do? In order to get followers you have to follow. In order to be successful you have to have lots of followers. So you have to follow a lot of people.

Well, the metrics don't work out quite that simply. And these days sooooo much of the tweets filling the Twitter.com web browser version of Twitter are in a word: CRAP. The scammers and RSS content drivers are out in mass. And as the golden egg is pursued via social media, what better way to get things going than creating a spankin new Twitter account.

So this unidentified tweeting org has begun following others in order to spread the love. But I have a hard time taking them seriously when I open their bio page and almost all of the people they follow have no bio pic yet. (A really good sign that the twitter account is bogus, spammy or scammy.)

But it gets a little funnier when you start looking at the accounts they are following that DO have pics. Notice the pentagram symbol. Now I'm not sure about your perspective on this, but I would guess if you were looking to join a professional organization and you saw Bruxinha0666 as one of the honorary or promoted members… Well, I'm just saying, it doesn't always present the appropriate impression.

So nothing against Bruxinha0666, but if the number doesn't clue you in what about the actual bio should you happen to click on his icon?

Screen shot 2010 01 03 at 6.58.34 PM Signs You Might Be Working Twitter Too Hard: Or Not *Workin* It At All

So I guess just plain bruxinha was taken?

Screen shot 2010 01 03 at 6.59.59 PM Signs You Might Be Working Twitter Too Hard: Or Not *Workin* It At All

and so on and so on…

Screen shot 2010 01 03 at 7.00.27 PM Signs You Might Be Working Twitter Too Hard: Or Not *Workin* It At All

Need a new bogus account just add another number on the end of bruxinha and you're in business. So… what about 666?

Final question, so if this professional organization is looking to grow it's membership and gain credibility through it's effective use of social media, don't you think they would pay a bit more attention to who they are "friending" in order to get the expected reciprocal "follow?"

I guess I'll ping the association and let them know that 666 stands for something less cool than "open source" or "hacker." But I can't help them with all those faceless bios. Cause a bird icon doesn't stand for a tweeter, it stands for pecker.

@jmacofearth
permalink: http://bit.ly/not-blogging

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Jun 08 2009

WHY TWITTER? My Client Doesn't Need to Be ON Twitter, Right?

picture 42 WHY TWITTER? My Client Doesnt Need to Be ON Twitter, Right?In a lively discussion today with a seasoned advertising executive he pressed me on one of his clients doesn't really need to DO TWITTER.

He had a clear reasoning. He had a savvy client who was obviously asking the right questions. He sort of understood Twitter in terms of his personal experience and interests.

"I mean, Lance Armstrong, I get that. I am a biker, and I understand why people would want to follow Lance's tweets. But my client just doesn't need to be on Twitter, right? I mean, they don't really have anything interesting to say. Why would I "follow" them?"

He was testing my knowledge a little and pressing me to make a case for Twitter as well. He genuinely wanted to know what Twitter could do for his client.

But the key to the dialogue was this: He was not a Twitter-er.

So the concern he voiced, "Why would I want to follow XXXX?" was a valid one from his point of view. [Valid from every point of view, of course, but particularly so in this case. His client flat out didn't like Twitter and the idea of Twitter seemed like something that would cut their margins.]

So how do you explain Twitter to the non-tweeter? How do you make a business case for Twitter to someone who not only doesn't get it, may have already decided that they don't NEED to get it.

What's to get? I started with my "There are four types of tweeters…" explanation but I could tell he was not interested in theory. I envisioned white boarding diagrams and building impassioned arguments, but he had moved on.

Another team member in the room actually came to my rescue with an example.

"Thundercloud Subs [a local sandwich shop like Subway] has a "follow us on twitter" link and a "join us on Facebook" link on their homepage. And every Thursday they tweet about a special sandwich."

We were still not tracking as a team. I felt it was time to reach across the aisle. [a political metaphor, but not politics!]

"So to you and me," I said, trying to establish a connection with MY potential client. "It's like email or RSS. If we want to get more information, or stay up to date with a site or a business we 'subscribe.' In many ways that's all Twitter and Facebook are. Ways to subscribe to the information from a business or a person. It's not like I think about it more than a second [I say as an avid tweeter myself] before clicking on the follow link. It's not really a big commitment or anything. I probably follow 20 – 30 tweeters a day. [more if I'm 'workin it.']

"So the question to the site visitor is, 'How would you like to get your information served up?' It's not IF we have a Facebook page or a Twitter account these days. Should every business have a Facebook page. NO. Should every business have a Twitter account? NO.

"But there are ALMOST always ideas where Twitter and Facebook could be part of an integrated online business campaign: ways that these tools can AD VALUE to the advertising and marketing that a company is already doing."

He seemed satisfied. If not with the idea that it COULD be done, but that I could, in fact, do it.

I guess we shall see in the coming days if I connected or merely hyped my way through the explanation of "WHY TWITTER."

@jmacofearth
permalink: http://bit.ly/need-twitter

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Jun 04 2009

Visualizing Twitter Part Deux: I Tweet Therefore I Am, Or Must've Been Awake!

Category: executive learnings,lifestreaming,tech opinion,tech reviews,toolsjmacofearth @ 6:44 am

The API-sucking apps for Twitter are seriously where the fun begins and ends with Twitter. The network is cool, the followers (though I hate that name) also cool. But the apps working the network is where the real innovation is happening. What has Twitter proper done lately in the way of innovation? Fail? And did I read recently that 90% of Twitter's server load is due to API calls and not people on Twitter.com. So where will Twitter.com, or Biz and Co. at Twitter the company, add value? Cause if Twitter is just a network (and I'd argue that it is), it can/will be replicated and sucked down by Google or Microsoft or Oracle in a wingbeat. Pay attention.

xefer.com (charting the time of day and day of the week when you tweet)

xefer's twitter visualization

tweetbeep (it's like google alerts but for twitter)

picture 41 Visualizing Twitter Part Deux: I Tweet Therefore I Am, Or Mustve Been Awake!

tweetreach (how far do your tweets go?)

picture 43 Visualizing Twitter Part Deux: I Tweet Therefore I Am, Or Mustve Been Awake!

twist (see trends in Twitter)

picture 44 Visualizing Twitter Part Deux: I Tweet Therefore I Am, Or Mustve Been Awake!

backtweets (search links on twitter)

picture 45 Visualizing Twitter Part Deux: I Tweet Therefore I Am, Or Mustve Been Awake!

twittervenn (venn diagrams using twitter data)

picture 46 Visualizing Twitter Part Deux: I Tweet Therefore I Am, Or Mustve Been Awake!

I did some fun experiments with Twitter Venn when I discovered it in March, around the time of SXSW. I still think for trending, it may be my favorite tool to show brand reach and currency. So, do you suppose it's just mac fanboys who are creating such a roar about Apple? Even with WIN7 the new iMac/Mac OS killer, Vista-redeemer, Apple is 5 times more likely to be discussed than HP or Dell. And more than twice as frequently as HP or Dell combined. That's Reach and Power combined.

Go poke your head into the Apple Store and tell me what the heck are all those people doing in there? Seriously, the stores are packed!

I know I'm waiting to see what the next iPhone will be. [Hey isn't Father's day coming right up? Nice timing Apple!]

@jmacofearth
permalink: http://bit.ly/visualizations-twitter

Did I miss one of your favorite visualization tools for Twitter? Drop me a line or a comment and I'll add it to my list. THX

A few related visualization-rich posts:

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May 20 2009

Good 2 Great Content – How Do You Cross Post and Promote Your Best Writing?

So we write and we write and we write. And if we work it really hard we get a hundred or so folks to visit our blog (people other than friends and family) and that's it. Done?

What are the additional options for your content? You can Tweet it. You can cross post it. You can try to get a guess writing gig on Mashable or RWW. You can chat, IM and email about it. But over the course of the last six months I have found the following alternate strategies work for me. Now there is always too much of a good thing, so with any cross posting or excerpting strategy it is best to reserve these ideas for your BEST content and not everything. Cause we all know, everything is NOT wonderful, it's miscellaneous!

inSocialMedia (a professional NING network with almost 3k members focused on Social Media for business)

inSM featured post

Having been invited to be an Admin of inSocialMedia I can promote good posts on the front page. This week it happens to be one of mine. (grin)

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Posterous (a free blogging platform, easily updated via email and SMS)

posterous posting

One of the great features of posterous is the ability to create posts from SMS and Emails. And then there's a little "Post to elsewhere" link, seen above, that can repost to Facebook, Tumblr, Google Pages and Twitter. I often repost stuff to Posterous and use their tool to put the post on my Facebook page, my legacy Google blog and Tumblr. I usually don't use Posterous to do my Tweeting. I try to keep my Tweets under tight control.

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LinkedIN (posting in your status update is one technique, but the action is in the Groups)

LinkedIN cross posting

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Facebook (again the wall is good, and high visibility, but the discussions in the groups, if you find a lively one, are much more interactive.

Facebook - OpenAustin

The OpenAustin facebook page started by Whurley has some active discussions about the City of Austin website controversy. If you have content that addresses an issue, you might find a group that is aligned with that issue.

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Specific commenting on high-value blogs

amd comment Good 2 Great Content   How Do You Cross Post and Promote Your Best Writing?

This post by Patrick Morehead of AMD has gotten thousands of views. And my comment is number one right at the bottom of the first page. Engaging with the tech community via commenting has some great advantages. The company may even take notice of you at some point. Patrick and I have become friends first via blogging and comments and at SXSWi we met face to face. I count him as a mentor and visionary. And when I see that he has posted one an important topic I will go give it a read. Sometimes I have something to add. And when I do, I may pick up a hand-full of the viewers of his original post.

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Best-of Tweets

Occasionally I will broadcast a Tweet with a "best of" Uber.la tag. For example I will occasionally RT my Twitter Rules AND the 1-2-3 Guide to Twitter.

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Collective Pages on your site. This is one of the most powerful concepts. If you look at my site, I have tried to organize it more like a web site than a blog. That's because I hope that the content I am writing is more like a book and less like a newspaper. So I have collected some of the concepts on pages that are tabs across the top of my site. One example is the InfoStreams. I am working on a series of posts on the top InfoFeed tools that I use and how I use them.

If I do my work well, the posts become chapters of that "book" or tab. And the Infostream Strategies tab becomes a reference site for people looking to get a handle on various concepts of social media. If these "posts" were burried in my "archives by date" or even tags like "twitter" or "friendfeed" it would be easy to imagine them vanishing into the blog stream and no longer being found or referenced.

That's it for now. Please add any good ideas you have and I will approve your comments here and share them with a broader audience.

@jmacofearth
permalink: http://bit.ly/good2great

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future posts

A Collaborative Space: WebEx, Go-To-Meeting, Skype, Basecamp (Teaming/Meeting Tools)
Twitter Problem: How do you find enough interesting people to follow? Then how do you keep up with them?
The Agile Mind: Construction, Evolution, Care, and Feeding Instructions for Mental Flexibility

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