Customer Journey Maps: Why, How, What You’ll Learn
When you understand the PATH of your successful customer acquisition, you can amplify and enhance that motion. Finding the WIN is the first step to increasing your effectiveness.
When you understand the PATH of your successful customer acquisition, you can amplify and enhance that motion. Finding the WIN is the first step to increasing your effectiveness.
Find more joy in your life. Limit your intake of *bs* and drugs. Act as if you're life is sacred and not a game or a race. We can all win.
Let's talk about AI for a minute. Not all the stuff on LinkedIn about ethics and billions of dollars being injected into the tech, the Nvidia chips, and transformers is…
META has proven repeatedly that they don't care about users or privacy. They are in it for the money and for "shareholder value." Let's flip that to "customer value" because we're going to have to fight to make META or Facebook better.
Robert Reich, said, "I feel I owe it to you to tell you the truth about the pieces of parchment you’re picking up today. You’re f*cked." That's got to be…
If you serve under a great leader you may learn to lead. If you get promoted from "designer" to "sr. manager" without ever having managed, well, I believe the "sr" part was a stretch.
A great article from HBR crossed my radar this afternoon. The post was about solitude in our busy world, and how important it is for us to get centered and…
Elon Musk said he was going to protect free speech when he bought Twitter and killed it. So far, he's given us PORN and CENSORSHIP of his political whims. Election Interference is a serious charge, sir Elon.
I don't think AI is going to create a best-selling novel anytime soon. We will see how the AI-generated TV show does in the next few weeks. (It looks horrific to me.) We also know, AI will get better.
Let's send Mr. Musk to Mars as quickly as possible. In the meantime, let's investigate "election tampering" on Twitter.