So much of our daily task is paying attention to what is important and ignoring the noise. From unsolicited calls, emails and direct mail, to Facebook ads and the soon-to-arrive Twitter-Ads, we are being inundated with calls to action. Buy this new product, you can look slimmer with this, this will make you rich, this will make you famous, this will make you irresistibly sexy.
And yet, each day the task list seems infinite. Kids, work, play, health, food… It comes and it comes with a constant tenacity. And if we don’t pay attention to what we are doing, we may find we are staring at a bright shiny object, website, advertisement and not really clear on what we should do next.
A moment last night in winding down I made a conscious, not easy, choice to go with bits instead of bites. I walked past my shiny new computer several times and admired the flat black screen. And as a result a small universe of bits, two magazines and one newspaper clipping, found their way the the recycle bin by the bed. And the pace of the evening never entered the hyper gotta-do-more-gotta-be-more feeling that I get on the web.
When an apology is necessary, the 4 Part Apology is a great way to help a person look beyond the actual incident to the consequences of behavior. By defining those consequences and choosing a different behavior, both individuals remain thoughtful and supportive rather than angry and resentful.