Today on Elon Musk's Shitter, I mean X, Jennifer Love Hewett was trending. I'm fond of the actress and was hopeful that is was no bad news when I clicked…
If I were you, I'd seek out information from Patients Like Me, and get some "community" information not paid for by the manufacturer of the drug.
I want fewer notifications. I don't need tweets anymore. The statusphere I deal with are my girlfriend and my two kids.
Connect with your customers on any channel or device, and at any stage along their customer journey.
We've just about killed social media. What can we do to replace the "community" part? I'm happy to hear your ideas.
The lack of leadership inside a company can get quite complex. But that is the task of the social media strategist at any level.
I tell clients every day, "If this activity is not generating business we need to do something else."
Today I was honored to be part of a discussion panel on the measurement of social media ROI. (Social Media Breakfast, Austin, TX) And the insights were fun and fast…
Make sure you get the blocking and tackling done before you jump into social marketing.
A senior citizen once told me, "Take a while to get to know us before you speak." That is the best social media advice you will get all year.