Connect with your customers on any channel or device, and at any stage along their customer journey.
The lack of leadership inside a company can get quite complex. But that is the task of the social media strategist at any level.
I tell clients every day, "If this activity is not generating business we need to do something else."
Are you sharing your presentation goodness? If you are building slide decks you should be sharing that wisdom with the social network Slideshare.net. One of the tactics I've begun using…
Socializing your content on YouTube is important. Here are the results of a few of my YouTube marketing efforts. | uber.la
Today I was honored to be part of a discussion panel on the measurement of social media ROI. (Social Media Breakfast, Austin, TX) And the insights were fun and fast…
A senior citizen once told me, "Take a while to get to know us before you speak." That is the best social media advice you will get all year.
A tribe of people who are working towards the same can be your biggest support network.
Nobody reads your blog, if you are actually "blogging," you might be doing it for some other reason than business.
Get this straight: "If you're not paying for the service, you (your data) is the product they are selling."