Connect with your customers on any channel or device, and at any stage along their customer journey.
We've just about killed social media. What can we do to replace the "community" part? I'm happy to hear your ideas.
Are you sharing your presentation goodness? If you are building slide decks you should be sharing that wisdom with the social network Slideshare.net. One of the tactics I've begun using…
Today I was honored to be part of a discussion panel on the measurement of social media ROI. (Social Media Breakfast, Austin, TX) And the insights were fun and fast…
Ideas are easy. We’ve all had breakthrough idea and then done nothing with them. It’s the entrepreneur who has figured out how to evaluated and execute on the good ideas.
You might want to make sure you're still comfortable endorsing, even passively, all the people in your LinkedIn Network.
A senior citizen once told me, "Take a while to get to know us before you speak." That is the best social media advice you will get all year.
A tribe of people who are working towards the same can be your biggest support network.
Nobody reads your blog, if you are actually "blogging," you might be doing it for some other reason than business.
Get this straight: "If you're not paying for the service, you (your data) is the product they are selling."